Delivery Policy

Delivery Policy

At a time when it is right to be physically distant, we want to be as close as possible to your needs. We are working hard to ensure that shipments arrive comfortably at your doorstep within the usual time frame.

Deliveries are not made on Saturdays, Sundays or holidays. Products are delivered to your door.

You have made a purchase on recaro-kids.com.my and you want to know the status of your order? Here are some tips:

1. Have you already received the order confirmation email? We will send you a confirmation email once we have received your payment.
2. Have you already received the dispatch confirmation email? Now you can track your parcel until it reaches your home using the tracking link in the email.

Your order will normally be dispatched between 4-7 working days after the order Confirmation. If the destination of your parcel is subject to municipal or regional restrictions on the movement of goods, you will be notified by our Customer Service by email.

You can track your order by simply clicking on the tracking link in the dispatch confirmation email or directly from Chicco Malaysia website. Login into your account and access the "Orders" section of your personal profile. Here you can check the progress of your order and track your shipment.

If you have any questions or suggestions about your delivery, do not hesitate to If you have any questions or suggestions about your delivery, do not hesitate to contact us.